VERIFY: Don’t Trust Your MSP

Don't trust your MSP

The Hidden Dangers of Relying Solely on MSPs for Cybersecurity


In today’s increasingly connected world, businesses of all sizes rely on Managed Service Providers (MSPs) to streamline their IT infrastructure and provide various essential services. However, as the cyber threat landscape evolves, it is crucial for companies to understand that MSPs may not always offer the level of security needed to protect sensitive data and systems.

In this case study, we will explore an instance where a company’s reliance on their MSP’s security measures led to multiple vulnerabilities and data exposure. This highlights the importance of engaging cybersecurity experts like FoxTech to help companies identify and mitigate risks before they lead to disastrous consequences.


The company, which we will refer to as Company A, is a mid-sized organization with a significant online presence. Company A trusted their MSP for all their IT needs, including cybersecurity, and believed they were in good hands. They were unaware of the gaps in their security posture and the potential risks they faced.

The Challenge:

Company A’s leadership heard about FoxTech’s penetration testing services and decided to commission a test to ensure their MSP’s security measures were up to par. They hoped this would serve as a validation of their MSP’s cybersecurity capabilities.

The Penetration Test:

FoxTech’s team of cybersecurity experts conducted a comprehensive penetration test, simulating real-world attacks to identify vulnerabilities and weaknesses in Company A’s security infrastructure. The results were alarming.

Key Findings:

  1. Multiple vulnerabilities: The penetration test uncovered several critical vulnerabilities in Company A’s network that could be exploited by cybercriminals to gain unauthorized access and compromise sensitive data.
  1. Exposed sensitive data: The test also revealed a database containing sensitive information about Company A’s clients that was easily accessible from the internet. This exposed data put both the company and its clients at risk of identity theft, financial fraud, and other cybercrimes.
  1. Inadequate MSP security measures: The MSP’s security measures were insufficient to protect Company A from emerging cyber threats. It became clear that the MSP was not a cybersecurity expert despite claiming to offer such services.

The Solution:

Upon discovering these critical issues, FoxTech worked closely with Company A to:

  1. Remediate the vulnerabilities: FoxTech’s experts provided Company A with detailed guidance to address the identified vulnerabilities, helping them to strengthen their security infrastructure.
  1. Secure the exposed data: FoxTech assisted Company A in securing the exposed database, implementing encryption, and setting up proper access controls to protect sensitive client information.
  1. Enhance cybersecurity posture: FoxTech provided Company A with recommendations for improving its overall cybersecurity posture, including employee training, security policies, and incident response planning.


Company A’s case demonstrates the potential dangers of relying solely on MSPs for cybersecurity. While MSPs can be excellent at providing IT services, they may not have the expertise required to protect companies from sophisticated cyber threats.

By engaging FoxTech for penetration testing and cybersecurity consultation, Company A was able to identify and address critical security gaps that their MSP had failed to detect. This case study underscores the importance of seeking the guidance of world-class cybersecurity experts like FoxTech to ensure that your company’s digital assets and sensitive data are adequately protected.